Shipping policy

Please Note:

THE ECRU CO. is currently going through some major brand transformations. We are working hard to bring you modern, sophisticated and sustainable totes and accessories while updating and modifying our website and improving the way we get your orders out to you.

We really appreciate your patience during this new and exciting transformation.

If you wish to contact us directly with any questions please feel free to contact us

Standard Shipping

$10 flat rate, free standard shipping for orders over $100

Timeframes

Australia Post Standard Metro 3-6 business days, Australia Post Standard Regional: 4-13 business days.

Express Shipping

$15 Express shipping

Timeframes

Australia Post Express metro 1-3 business days, Australia Post Express Regional: 2-5 business days.

 

International Shipping

International shipping is a flat fee of $40 per order with both standard and express options as outlined below.

 

Pre-Order

The pre-orders will be sent once they arrive, their estimated delivery time is listed in the product description. If you would like to check the status of the pre-order please email info@theecru.co